I contacted 3 window companies and decided to purchase from Brock mainly from the positive reviews from Homestars and quality of the windows. Mark the salesperson is very knowledgable and was even available on his day off. He was able to answer my questions via email and text.
2 thumbs up to Eugen the installer. He came out to measure the windows approx 2 weeks after I signed the contract. The installation was done on the scheduled day. It took all day to install the windows. Eugen and his partner were very professional, clean and took the time to make the installation perfect. They worked hard all day and didn't take any breaks. I am so impressed with the installers and wish all tradesmen have their knowledge, workmanship and attention to the fine details.
I noticed 2 small holes in the screen the next day and immediately called Brock. Eugen came over the next day and was able to repair the screen within 5 minutes.
I would highly recommend purchasing from Brock!
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Eve!
We're so happy to see that the feedback on our HomeStars page played a major role in your choice to go with our company. We'd like to thank you for being one of the many customers of Brock that has given us lovely feedback, we truly appreciate it and hope it will play a role in future customers decisions as it did yours.Thank you for commending Mark for his exceptional sales knowledge as well as Eugene and his partner Oleg, for their professionalism and efficiency to ensure your project was completed all to your liking.
Thank you for recommending Brock and for your wonderful feedback Eve!