Satisfied from start to finish
Was very satisfied with the experience from start to finish... from the visit to the showroom, discussions with Sales (Mr. Scott Wells) to the actual installation (Stephan). Had 11 windows installed and the front door.. all installation was done in a day and touch up done on the next day for just a couple of hours... place was kept clean after the installation.. and crew was very professional. Highly recommend the installation team headed by Stephan. Just a note, highly recommend customers to visit the showroom so you get to see what you are getting.. specifically the colors!
- Approximate cost of services:
- $13,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Ken,
We're so pleased to hear that you had a wonderful experience. It's great that everything from beginning to end met or exceeded your original expectations. An 11 window job (and a front door system) is quite a large project & commitment, and we can understand how hard it can be to put your home in the hands of someone other than yourselves. We'd like to thank you for entrusting Brock.
Our crews are trained to treat your home delicately- as they would their own, and we're so pleased to hear how highly you recommend your appointed installation crew for exactly those reasons.
Thank you so much Ken, your feedback is greatly appreciate among everyone!
Sincerely,
Your Brock Solid Team.