Brock Doors & Windows Ltd.

Our first experience with Brock several years ago was terrific so when it came time to replace several additional windows we didn't hesitate going back to Brock. As before, their experienced installers were perfectionists in workmanship, courteous and professional in demeanour and cleaned up the site as if they've never been there. We've recommended Brock to several friends/family in the past and will continue to do so in the future.

I had 9 energy efficient windows installed in my house in July of this year. The first gentleman that came to the house to show me the brochures was very helpful and actually selected the type of windows that would fit my house. The next gentleman, one of the installers, came to measure the windows. I was advised that it would take 6 weeks to order the windows. I was pleasantly surprised when I was contacted that the windows were ready ahead of time and we made an installation date. The two-man team came on time, were very courteous, worked the whole day, answered all my questions along the way, installed the windows, cleaned everything up and made sure I was happy with their work before they left. I would recommend this company to anyone. You will have no worries that a quality job will be done in a professional way.

We contracted two inside doors and a patio door installation with Brock Windows & Doors and we were very satisified with the quality of their service: the installations were done on time (actually they rescheduled them to accomodate some other work we were doing) all with no fuss: "You need us to come in earlier ? Don't worry, we'll find someone for you." Beacause of the rescheduling we worked with two teams - both teams were not only professional, but also the people were very nice. Remarkably, John, the company owner showed up when the job was done and closely inspected the work. Brock also had to cut the wall for the patio door: it was done as cleanly as possible, without any damage to the newly installed hardwood floors.

We looked around for a company that would not only give us a great price on the replacement of numerous windows and patio door, but a company that provided great service. Brock did all those things, right from the start when Eric the Sales Rep came to the house and when Rob, the installer came to measure and later do the installation. We also needed to attend at the Head office show room, where Mike explained the window specs and procedures in further detail. From start to finish this is a fantastic company to deal with. When we do more renos next year, we will be sure to make Brock our people to call.

Like anyother consumer we went through numerous companies offering window replacements. We even signed a contract with a leading window service provider, but than got a chance to meet Mike. He gave us a great price as we were looking to replace all the windows (there were about 16+1 patio door). He gave a nice demo and explained his products in great detail and more importantly how his stuff was better than his main competitor. Having gone through a number of such presentations and done our own research, we realised what we could get from Brock.
The windows arrived on time and were implemented with great finesse by Tony. If you get a chance ask for Tony to put in the windows. He is really really good. Efficient, detailed and real pro. Does the job with diligence. Takes all our questions with patience and explains them really well. Communication is key as he and his team explained and took all our questions.
At the end , we were quite pleased with the way the entire process worked out.
I Would use the same vendor if I had to do it for another home as also recommend him to any one who is interested to get their windows done. Great job done.
Now just got to wait for the winters to see some energy savings.

We had 10 North Star replacement windows installed in June. Derek and Brian were flexible in working around our schedule, courteous and very clean. They were in and out in two days with everything trimmed up and capped nicely. The windows are well made, energy efficient and look great.

The best price of all the quotes I received. No pressure tactic by Mike was a welcome surprise. The windows were ready for installed as promised. Don and his helper were courteous and professional. The work was done efficiently and everything was cleaned nicely. I am really pleased with the quality of the windows and installation. Will definitely use them again for other windows in the house in the next few months. I recommended them to other family members too. Thank you for the beautiful windows. Sincerely, Lawrence

We replaced all of our windows and doors last month. After a few quotes, we settled on Brock because of their good reputation, North Star’s top quality products and the decent price. They were on schedule and the work was done as promised. One thing I should mention, after signing the contract we changed a few options; Mike had to rewrite the 2 pages contract and didn’t miss any details. And also he was very patient, we really appreciated that. The installers, John and his team, were amazing. The new windows and doors totally changed the look of our house. But now we’ve got a nice problem, we have to replace all the window coverings to match with the beautiful windows. :)) Thanks again to Mike, John and his team; you guys exceeded our expectations!

I am very happy with the final results working with this company. They did a fantastic job on installation and I am extremely impressed with the quality of work. HIGHLY RECOMMENDED!

Wow..wow!! It’s highly recommended. The salesman, Bruce Wilson helped us in selecting the best $$$ for our windows and a great job by the installer (John) highly recommended too, clean-up was great. Wow..wow!! Again the windows made a great difference in our home and every time I step out I can't believe the difference and I aways say “I love my windows”. Thanks guys!