Brock Doors & Windows Ltd.

We had our window's done by Brock about 9 years ago.The job was so well done and we were very happy,when we needed the crank on one window replaced they came right out and no charge.So 9 years later we need the doors done and called Brock right away.The sale's man [Brian] came out and spent some time with us so that we got what we wanted and what we needed .Great guy.Six weeks later we have beautiful new doors,we are more than pleased.Also about 5 years ago we had my Mother use this company to have her front window done.Three jobs very well done
Barbara from Oakville

Brock home improvement immediately showed their experience and knowledge the moment they walked in. They knew what to ask, what to recommend, and educated us on issues we had no idea about and that the other companies never even mentioned!
The sales professional and installers were polite, friendly, and installed in some of the coldest weather of the year, all with a smile. The window quality if super - we had a few windows done a few years ago and you can see and feel the difference.

I would highly recommend Brock to anyone looking to deal with an honest and reputable company with quality results.

Shawn and Karen Cox.

Brock Windows & Doors did 2 installations at our house. The first installation was a new steel front door approximately 3 years ago. We were very satisfied with the work that they did so lasy summer we decided to have them install 2 patio doors and once again their installer Paul did a great job. We are very happy with our doors.

Our sales rep. Mark Hill was very knowledgeable on the products and extremely helpful throughout the project.
The installers were efficient and hard working, always cleaned up the work area before they leave for the day.
And the back office were helpful throughout this reno as well.... great experience over all....

We had several windows replaced in our home and I was satisfied with the service from the initial sales call to the completed install. They know there products and were not pushy. The price was competitive and was installed in a timely manner. The only negative was the salesman said that our window coverings would still after the installation but they did not so we had to buy new blinds.

We are very happy with the Northstar product we chose. We experienced a problem with the work performed when the door was installed, and found that the company lacked customer service and the commitment to resolve complaint issues in a timely and professional manner.

Brock Windows installed two windows and did some aluminum siding work on our house and I was more than pleased with the product and quality of the installation. The workman was courteous and professional. I would recommend them 100%.

When we started thinking about new windows and a front door the sun was still warm and the grass was still green. It seemed like a good idea to get everything done before the snow came so we might not repeat the drafty mornings we had the last few winters in the house.

After a recommendation from a friend who had all the windows done in the house, we called the Brock Windows and the salesman came to do an initial estimate.

We got a few other quotes and got the salesman back and at this point, he sat down with us for about an hour and spent some time explaining the options and wrote up the contract. Brock was the most competitive and the windows they install (Northstar Windows) are really great now that they are installed.

No fault of Brock's but when I called to inquire about the install date, they said that the door wasn't in yet and to call back in a few weeks. When I did finally get a date we booked it for the Monday following the week the door was supposed to arrive.

The crew of 3 came in and put down groundcloths and went to work with saws and crowbars to get the old windows out. The windows came out quite quickly. But the door hadn't yet arrived so they would have to come back to finish the capping around the windows and put in the door and trim.

I found the crew did good work (including some creative work in getting the door to look good in my 80+ year old house), but was a little messy. Given that they were working in pretty cold (and sometimes snowy conditions) I cut them some slack but will now have to find a way to get some of the debris from the installation off my roof and out of my gutters.

Sale staff is very knowledgeable. The products (North Star windows and doors) are of high quality and performance. Installation is non-eventful. An good experience overall. I would not hestitate to recommend the company.

Brock home improvement sales and service were both outstanding. My salesman John was on time for our appointment and he gave great advice on my window replaceing needs.The installers were also amazing! They curtious and professional. they came in on time , installed the windows and were out without leaving any mess at all for me to clean up.I would most definately recommend Brock windows to anyone and everyone I know. Thank you Brock!