Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3695 reviews)

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Dave & JP
Dave & JP
0 reviews Kingston, ON
10/10

COMPLETE WINDOW REPLACEMENT

We are 100% satisfied with the service, pricing, and installation of our windows. Hans, the local franchisee, and the installer Jeff both showed professionalism and expertise as well as concern and friendliness. They made sure every detail was done correctly and with care. They treated us like they were doing their own homes. We highly recommend Clera if you want it done right the first time. Pricing was very fair and quality was excellent.

Approximate cost of services:
$24,050.00
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Aamir
Aamir
0 reviews Mississauga, ON
10/10

Clera windows best salesman Gihan

After searching for three long years to find the right company to replace our windows, we finally came across Clera Windows, and we couldnt be happier with our decision! From the first consultation to the final installation, our experience has been nothing short of exceptional.

We were fortunate to meet Gihan, our sales representative, who made the entire process smooth and stress-free. Gihan is one of the friendliest and most professional salespeople weve ever encountered. His knowledge about windows and his genuine approach instantly put us at ease. He carefully listened to our needs and provided a variety of options without any pressure. Gihans dedication to customer satisfaction was clear from the start, as he took the time to answer all our questions and make sure we felt confident in our choices. His advice was spot-on, and we felt that he truly had our best interests at heart.

Once the windows were chosen, the installation process was just as impressive. We were introduced to Islam and his team, who were nothing short of amazing! This group of young, energetic professionals worked quickly, efficiently, and with incredible precision. They are clearly Cleras top installers, capable of handling both large and small jobs with ease. Their attention to detail and commitment to quality were evident from the moment they arrived. Whether it was a major installation or a smaller task, Islam and his team tackled everything with enthusiasm and expertise.

The installation was seamless, and the team went above and beyond to make sure everything was perfect. They treated our home with care, keeping the work area clean and ensuring that every window was installed to perfection. Islams leadership was evident, as he guided his team with efficiency while also maintaining a friendly and approachable demeanor throughout the entire process.

Now that the windows are installed, we can already see a significant difference in our homes appearance, comfort, and energy efficiency. We are beyond thrilled with the results, and its clear that choosing Clera Windows was the best decision we could have made.

If youre searching for a window company, we highly recommend Clera Windows and be sure to ask for Gihan as your sales representative and Islam for installation. Their level of professionalism, expertise, and commitment to customer satisfaction is unmatched. After years of searching, we finally found the perfect team!

Approximate cost of services:
$10,000.00
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Private User
Private User
Private User reviews Kingston, ON
8/10

Patio Door installation

Salesperson listened to my needs and budget. He helped determine the right door and handle for me.
Installation was seamless. Arrived on time. Cleaned Up. Review the job with me.

Awesome experience

Approximate cost of services:
$2,600.00
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Private User
Private User
Private User reviews Kingston, ON
10/10

Retrofitted Basement Window

Both easy to work with, prompt, and attention to detail. They were receptive to questions.

Approximate cost of services:
$795.00
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Aldo Celini
Aldo Celini
1 review Mississauga, ON
10/10

Windows

We were having cold issues in the front of the house and needed to replace the windows. We contacted Clera and Kyle came over to meet us he gave us a reasonable quote,we accepted and 3 months later we got our windows and we are very pleased with the product and with the individual that installed them. Thank you

Approximate cost of services:
$10,898.00
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Private User
Private User
Private User reviews Grimsby, ON
10/10

Incredible Job and Service by Jonathan

From the initial visit all the way to the completion of the job, Jonathan went above and beyond with his service and dedication in taking care of us and getting the job done. Would highly recommend asking for Jonathan when dealing with Clera. Thank you for everything, it truly was a great experience working with you!

Approximate cost of services:
$5,000.00
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Company Response

Hello Clera valued customer,

Thank you for choosing Clera for your recent windows and doors replacement project. We're happy to hear that Jonathan went above and beyond your initial expectations. We will be sure to let him know just how happy you are with the end result. We thank you for your business and your recommendation!
All the best!

m.toto992
m.toto992
1 review East Gwillimbury, ON
0/10

Complete house windows and doors replacement

I had multiple delays for the installation day, the quality of installation was extremely poor not even subdevision grade (most of the windows are out of level, the caulking is already cracked because it was not sealed properly from the outside).
When I told them that I will pay when the job is complete regional manager Kevin was trying to intimidate me and head office manager accused me that I just simply didnt want pay for no reason.
Before you sign the papers they will be great to you as soon as you signed they dont care.
Now almost a year after I called, left massages and no one cares.
Cant really comment the product itself.
Otherwise, I wish I went with a different company.

Approximate cost of services:
$24,000.00
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Company Response

Hi Anatolyy,

We thank you for reaching out to us, we are very disappointed to read such a negative review especially when you have signed off the completion form that you are satisfied with the overall quality and appearance of your new windows and doors and that the installation is 100% completed to your satisfaction. Your local Clera manager informed us that he reached out to you to book an appointment to go over all your issues, but you refused . We value your business, and we would like to retain you as a customer, please give your local branch manager the opportunity to address all your outstanding issues to your satisfaction. We look forward to hearing from you.

Satisfied Clera Client
Satisfied Clera Client
1 review Ottawa, ON
10/10

Ryan for the Win! Excellent customer service!

Ryans customer service is on point! Clera is your first choice for your Glazing needs! A+ service

Approximate cost of services:
$1,000.00
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Company Response

Hello Satisfied Clera Valued Customer,

Thank you so much for this excellent review! We appreciate your kind words and are happy to hear that you had a very positive experience with us.
We thank you for your business and recommendation!
Have a wonderful day!

Private User
Private User
Private User reviews Ottawa, ON
8/10

Replacement hardware

Rita was very helpful in getting our issue resolved in a timely manner, first rate customer service, Bellisimo

Approximate cost of services:
$1.00
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Company Response

Hello Clera valued customer,

Thank you so very much for your kind words! It was my pleasure to assist you and always be available to assist you again if the need arises.
Best wishes!

Rita

Gary B.
Gary B.
1 review Cherry Valley, ON
10/10

Two new storm doors installed replacing the old ones

TIm and James were extremely professional and conscientious. It was like watching two artists perform their craft. They were both perfectionists, adjusting things that I would never have noticed nor known the difference. I highly recommend the product and the installers!!! Finally, the district manager Ken was a pleasure to work with!!

Approximate cost of services:
$2,700.00
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Company Response

Hello Gary

Thank you very much for this wonder review! We are delighted to hear that our team of professionals, met and exceeded all you expectations. Tim, James and Ken will be very pleased with your kind words about their work. We thank you for your business and your recommendation!
The Clera team wish you the very best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera is a proud recipient of the Homestars Best Award for more than 10 years. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.