2028604 Ontario Ltd O/A West Coast Imports

Brutal service, poor communication and no-shows once the contract was set. Get everything in writing, nothing is above Nick. He avoids commitments and cuts corners to save a buck. Attention to detail is just not a strength. Comes off as a nice guy, but extremely slippery. Not sure if they are even still in business, building is vacant??? No surprises!!!!

late in 2011 we started to search for an in ground fiber glass pool. We met with many companies but limited as there are not very many fiber glass pool installers. We ended up going with West Coast Imports. The prices and sizes were all very similar but Nick asked the right questions and had the most answers. The worked started early in 2012 and the fun began. The team Nick used was ran by a man named Zolt. They never showed up when they said, the work was sloppy at best, and the damages to my home and property started to add up. We turned to Nick and asked he remove the team from our project and put someone else in. Nick listened to our concerns and within a couple days we had a new team. WOW, what a difference. Hope Nick is using this team today. Nick also had a handful of great subcontractors. The Electrical, landscaping and gas work was don't on time, no issues, and great people to work with. Thank you Nick for them. The concrete company (Paul), not so great. We have many very large cracks. When contacted Paul, he tells us there is no warranty for concrete. No wonder the work with crap seeing they have no incentive to do good work the first time with a warranty. Over all, we are very happy with our back yard retreat and if the issues were resolved today we would give a 10 out of 10 but till the concrete is fixed we can only give an 8.