BEWARE of Lifetime Contractor - Toronto
Beware of this Toronto contractor. They feature the former owners name, awards and her position in the industry to portray credibility but the new owner has absolutely zero integrity when it comes to standing behind the faulty work they did for us.
Lifetime Contractor did not even respond in a timely way when this former owner contacted them multiple times to look at and fix the significant leak in the multi-level deck that they installed.
When the new owner, after months of calls from me finally agreed to come to the site, he looked at the issue, took pictures and gave his word that he would have it fixed quickly and to our satisfaction. NO one ever showed up and the work was never completed.
- Approximate cost of services:
- $35,000.00
- Company Response
Bruce Bingham our Sales Manager visited the site more than once and arranged for Alpine Roofing to assess the cause of problem. There was only a trickle at the height of rainy season.
However, we are now planning to implement the suggestions made by Alpine Rrofing.
This home owner knows the previous owner personally and is very displeased that she sold her company. He knows the contact info of previous owner and we do not.
We take care of our customers to the best of our ability but this incident reeks of something else.
Contractors beware.