Advantage Pest Control Inc.

Pest & Animal Control
Toronto ON M1P 2L4
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HomeStars  >  Pest & Animal Control in Toronto  >  Advantage Pest Control Inc.  >  Disappointed with Follow-up Visit
Private User
Private User
Private User reviews Toronto, ON
8/10

Disappointed with Follow-up Visit

In the first visit, the gentlemen placed baits in different corners of the house, and suggested me to ask for him again in the follow-up visit, so that he can examine the baits. Unfortunately, the guy came for the follow-up visit was not him. This guy, named John, came in, looked around and briefly checked the baits, and kept on saying "it's ok, there's no activity". I showed him the place where I saw dead mouse some time ago, and asked him to check where it got into the house. He only browsed around (not even with a torch light) and said he couldn't see anything. His stay was less than 15 minutes. I'm extremely disappointed with the service provided.

After posting the above review, the company called me and arranged another visit right away. This time they sent another person called Terence. He's very professional and detailed, even crawed into the garage which was used as storage. He found a hole with mouse droppings and determined that's where mice got into the house. That's why I'm editing my original review and ratings.

Approximate cost of services:
$360.00
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Company Response

Good morning. We are so sorry to hear you are not happy with the follow up. Please call me direct so I can make this right for you.

Paolo
416.297.8010