Basement flood prevention trench and sump installation
We had a basement flood due to record rainfall. We originally hired plumbers to work on our exterior perimeter drainage system to remediate the cause of the flood. The water ingress continued. We got a quote from them for interior trench and sump installation. We got a second quote from Basement Systems, that was cheaper, for more work done. Their technician came out for a house call and assessment. He was very professional, courteous and reassuring.
The contractors that did the installation work were just as professional, courteous and reassuring as the technician. As new problems were discovered that were outside of the original work order quote, the contractors solved those problems for no extra cost. The work only finished 1 day over the original approximation despite all of the extra work they had to do for us.
Once finished they thoroughly explained everything top to bottom, covering all information they had explained piecemeal throughout the process of each day.
They were confident in their work and let us know we could contact them for any reason regarding the new system.
- Approximate cost of services:
- $15,000.00
- Company Response
We appreciate your business & thank you for the great review about our company & staff. Glad to hear that we helped solve your wet basement issues. We love to hear positive feedback & referrals too! Thank you so much :)
Gloria Taylor
Office Manager