OUTSTANDING SERVICE. Pat was my first point of contact when our furnace failed. Her first question was did we have another source of heat, not what she could sell us. Pat is very caring and all her actions demonstrate this. Without our asking, she sent block heaters to our home as we were without heat. She handled the warranty with Trane and followed up post installation. This company is the gold benchmark standard for customer service. They are caring, meticulous, and highly professional. Paul came to visit us on a Sunday and was thorough in explaining the merits of the furnace being proposed. He was highly professional and a great ambassador for the company. Paul has a technical background so all he discussed with us about furnace options went well beyond a sales pitch. Dave and Cole accompanied Paul for the installation. They are so very personable, knowledgeable and highly professional.
We had a horrific experience with a large player in the heating solutions market and the exact opposite experience with Oakville Home Comfort. We are with them for life.
Ten stars are not enough for this wonderful company!
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you Angela and John for your wonderful review. We really appreciate your confidence, and kind words.