Bloor Dovercourt Appliances

The small footprint seems to allow them to have reasonable pricing and the best service I have EVER received in buying appliances. See Doris! She has great product knowledge, communication skills, research skills and hand held me through some very difficult manufacturer issues. Just an absolute pleasure to deal with!

My elderly fridge finally conked out a couple weeks ago. It had done so a few months before, and I found a good repairman (Shakespeare's Appliance Service) to fix it for modest cost. But Ivan Shakespeare had also warned me the compressor was living on borrowed time, and he said that I should simply buy a new fridge the next time I had a problem. So suddenly I needed a fridge.

Doris at Bloor Dovercourt, from S. America, was great: a good explainer, friendly yet low-keyed, the opposite of pushy. I found a small white model (14 cubic ft) from Inglis that looked nice, and the price was fine. "I'd like to buy it," I said, wondering how long it might take. (Remember, I'm now a guy with no fridge at all, it's 85 degrees F, and I'm figuring maybe a week for this process if I'm lucky.)

Doris said the Inglis was in stock, and could be delivered the next day! My, my, this certainly beats The Bay, where I had been earlier. How much would it cost to alter the door hinge, to open in the opposite direction? Oh, Doris said, we'll do that for free. OK, what do you charge for local delivery? Nothing, she said. Even if I live on the second floor? Not a problem, she said. And can you even dispose of my old refrigerator? Sure, we'll remove it. Wonderful, but how much will that cost? Nothing, said Doris. It's included in the purchase of your new fridge.

My God, I should buy appliances from this woman every week!

The next day, right on schedule, two friendly young deliverymen accomplished both the new-fridge delivery and old-fridge removal.They knew their stuff, kept measuring clearances, and tight as it was, they managed to heave two large appliances up and down a flight of stairs with no scratched walls or door jambs. I tipped them $20, wished them well, and wondered if I am a cheap tipper.

So why can't all retail stores in Toronto operate like this? And modest prices besides! I'm still marvelling...

Joe helped us with purchasing a new stove, and gave a great deal on a floor model. He walked us through all of the available brands and gave us an honest assessment of them all. He registered our stove with the company, and will be available to us should anything go wrong with it. After buying a stove online(!) from Sears and having two burners and the oven all go, it was nice to have personalized service from someone in my neighbourhood - for a better price.

For a small appliance shop, this place has it all. I got a great deal on an AG Wolf Range and Joe is now helping me with my very specific fridge requirements. ie...energy star, tall narrow fridge for city living. He took the time to go over every option with me-Thanks!