Brannan's Appliance Repair Ltd.

This company was recommended by a neighbour and when my fridge broke down I called, and was very impressed with Steves honesty about the success rate of the particular repair when we talked on the phone. He explained his rates very clearly, and after thinking about it I called and requested the service call. He came promptly and I found him to be very professional and and a pleasure to deal with. Hopefully I will get a few more years out of this fridge as I gather newer appliances are not built to last so I was quite happy to opt for repair as opposed to buying new. I would not hesitate to recommend him.

Steve diagnosed and fixed my Bosch dishwasher in record time. He arrived on time and had the correct part with him. Really pleasant person and would definitely call again for another appliance

My dryer had stopped working. Steve responded quickly and did a first assessment over the phone. After I tried out what he recommended (for free!) and it didn't work, he requested some photos, then he came by and worked on my dryer. He ordered some parts and the repair was finished the day after. Very efficient, knowledgeable and courteous. I liked the step-wise approach, to avoid unnecessary trips and cost. And he was COVID-safe, wearing a mask in my house. Thank you. Highly recommend and would definitely use again!

Beware of this company! He charged me $280 to “fix” a dishwasher that was not draining. While he’s writing the invoice, he tells me that the dishwasher may require a replacement part that would bring total repair cost to around $480. The dishwasher was not fixed at all, still didn’t drain. What he should have done was properly diagnose the issue, give me the option to repair at $480 vs buying a new one. Instead he left me with a broken dishwasher, took my money anyway, while knowing that I would need to spend even more money to properly fix the problem. I feel ripped off. I ended up buying buying a new dish washer. Don’t use this company.

Referred to us by our friends, Brannan's is exceptional. This time around, it was our +10 year old Kenmore Dryer making a horrendous squealing noise. Within 48 hours, the technician responded to our email contact, provided an cost estimate (depending on nature of repair work required), confirmed an appointment... & gave our dryer a tune-up service.

Second time we've used Brannan's, exceptional service in both cases!!

I contacted Steve when my Whirlpool washing machine stopped working. After providing him details and a few conversations later, I was ready to book his service for repair which would have cost me around $500. Before he accepted the service call, he asked me to try something, which I did, and it corrected the issue! It's been a months now, and several washes later, it seems to still be working just fine. It's an 8 yr old machine so get that sooner or later it will need to be replaced. But - I'm SO thankful and appreciative that Steve made a few suggestions, at no cost! Many others would have come out and charge me, but he was honest enough to try and troubleshoot over the phone first. I will be holding on to his number and will make sure I use him for any appliance repair needs going forward. I value his honesty and customer service. Thanks so much Steve!

May 18, 2021. My 17-year old KitchenAid side-by-side fridge suddenly had issues keeping the temperature in both the fridge/freezer section over the weekend. I asked my neighbours for recommendations for appliance repair companies. Most had not had any positive experiences but my one neighbour gave me three companies to try that she had used. I read very positive things about Steve and knew he was the type of repair person I was looking for. I called him and he responded right away. I explained the situation and he asked all the pertinent questions in order to clearly advised me of my options with absolutely no pressure. He was completely professional, honest and up front. I decided it was best to attempt to repair the fridge rather than spend money on a new one. I made an appointment with him for the next morning and he promptly arrived when he said he would. He is extremely personable, knowledgeable and fixed the problem within 30 minutes. He was also kind enough to fix the pilot light on my gas stove as he was about to leave. Very kind, honest and no-nonsense individual. My fridge is humming along beautifully now. I highly recommend Steve without hesitation. He's a rare individual in an industry that is fraught with negative experiences. Thank you, Steve, for being so honest and providing stellar service.

Very skilled and straightforward repair of our dryer, which was making a shrieking sound. Prompt, courteous, and reliable service. It is nice to have access to a dependable resource like Brannan's Appliance Repair.

I am happy to strongly recommend Brannan's appliance services. Steve was prompt in his response to our call for assistance, and he was extremely conscientious in keeping us informed about the status of our parts that needed to be ordered. A pleasant man who delivers excellent service!

Called in with a broken dishwasher. Told Steve about it and he directed me to reboot the appliance by shutting off the circuit breaker for 24 hrs. It worked. Saved me the cost of a service call. Most wouldn't do that. Honest and trustworthy.