Brian Greer's Tin Ceilings Walls & Unique Metal Work

Update: The manager has agreed to refund the price of the border less a 20% restocking fee, which is fair. Given their new position, I am revising my rating.

We are in the process of a $80,000 home office remodel. As part of this remodeling process, we decided that a tin ceiling would be beautiful with the very expensive new mappa burl wood and maple trims. After researching tin companies, we decided to purchase our tin ceiling tiles and border from Brian Greer. We ordered the ceiling on 2/22/16, and it arrived 5/12/16. After waiting for almost 2 months for the ceiling to arrive, the color of the border is not even close to the color of the ceiling tiles. The company clearly knew that the tiles and border were to be used in the same location. The electroplater should have run the tiles and border at the same time to ensure the color matched. However, they clearly did not do this. I understand some slight variance in color, but see the attached photos. They speak for themselves. Brian Greer refuses to stand behind his product and make this right. I highly recommend using another tin company if you're considering tin for any project. By choosing another company, you will avoid wasting money for a product that you can't use and you will avoid a headache in dealing with a company that gives you the run-around when their product is clearly inferior.

Working with Brian Greer was one of the few positives in a long and arduous home renovation. Right from day one when we submitted our order, Brian went the extra mile by phoning us personally to help us calculate the quantities we needed of each component of the new tin ceiling. He then stayed in touch to ensure we were happy with the results. We were. I love this company and their products!