Montibello Round Marble Table- Crack in top and underneath
We purchased the Montibello Round Marble Table that was supplied by the Steve Silver Company from The Brick at 3025 Ridgeway Road, Mississauga, ON, L5L 5P8, Canada, (905) 569-0677on March 16, 2014.
Just over a year later, on the morning of March 20, 2015, my wife noticed a crack near the edge of the marble top and under closer inspection, there was also an approximate 1 1/2 foot crack in the wood underneath the table. Both cracks were not there when the table was assembled by me one year ago, and both cracks appear to be getting larger.
We contacted The Brick and they said that there is nothing that they can do about it, and were certainly not amused with that response. A table does not just self-destruct after just one year, especially when it is hardly even used.
We then contacted the Steve Silver Company, and after 6 weeks of numerous e-mails, and numerous phone calls to the Steve Silver Company and again to The Brick, and there was also contact between the Steve Silver Company and The Brick, nothing is going to be done about the cracked marble table by either the Steve Silver Company or The Brick. It appears that neither party is interested in standing behind the products that they sell!
Based on our experience with the Steve Silver Company, you should think twice before you purchase any product marketed by the Steve Silver Company!
We will never buy another Steve Silver Company product, nor will we ever shop at The Brick again, or for that matter, at their parent company, Leon`s!
- Approximate cost of services:
- $712.00