I purchased a fridge on Oct 17, 2015 from United Blvd store in Coquitlam BC. I requested the old fridge taken away, they said they could do so. It's scheduled to deliver on wed and I would get a call on tue to confirm the time. On tue, I waited till 6pm and there was still no call and I had to call the Brick myself. The receptionist was very rude and told me their system was down, no delivery until it's up again. So I waited 2 days and no one contacted me, I called again on thur at 6pm and the receptionist told me anything scheduled on wed have been delivered that day, all customers were contacted. She then scheduled delivery date and time on sat for me. They delivered but refused to take the old fridge. I requested it. If I have to deal with the old fridge anyway, I should have bought the fridge from Costco, it would be cheaper . Very bad service and no follow up. Don't ever buy from the Brick.
- Approximate cost of services:
- $673.00