Mattresses review in
Stratford
By far the worst retail experience I have had. We purchased a mattress and were told it would arrive in 2 weeks. The systems crashed not once but twice, which meant that we had to wait even longer. They told us that they would credit us $50 for the inconvenience and turned around and increased our bill by $80. We are still fighting this issue 1 month later. They billed us for the mattress the day we purchased it yet took 1 month to deliver. They informed us this was the way it goes. Our sales agent kept trying her best, but it seemed that they policies were not in her favour.
Will never shop there again.
- Approximate cost of services:
- $2,500.00
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