DON'T DON'T DON'T (I cannot emphasize enough) shop at The Brick in Chilliwack. You will be sorry. In last 3 yrs we made 3 large purchases - a mattress - a washer - & the other day an upright freezer. The mattress was defective (I know, hard to believe), it had a huge lump, no one could have slept on it. They took it back so that wasn’t too bad. The washer, they delivered the wrong one, which they wanted us to keep. We returned it & cancelled our order as it was going to take weeks to get the one we had ordered. More fool us for ever going back there, but we did for an upright freezer shown in their sales flyer. The day of delivery, we emptied our old freezer & had all our food in boxes on the kitchen floor & our old freezer had been picked up for disposal. The freezer arrived so damaged that the door could not close properly so we did not accept it. We immediately went to the store (we live 8 minutes from the store) & told the store manager that we would take the floor model – he said OK but that we would have to find a way, at our expense, to have it delivered (we are 70 yrs old). That was the only solution he had to offer. We canceled our order & managed to find storage for our food (4 neighbours saved our food). Fools that we are, we should never have gone back to that store a 3rd time, but NEVER again. We are on a mission to warn as many people as possible – DON’T SHOP AT THE BRICK!
- Approximate cost of services:
- $800.00