We bought a couch from here on August 16. Turns out, even though it's a "small space" couch, it wouldn't fit into our basement. I was told by the delivery men I would receive a call that day to discuss options. Two days later (after hearing nothing from them) I tried calling in. They literally NEVER answer the phone. In the 15 times I've attempted to call them, no one has ever once answered the phone. I went to the brick and gave them the measurements of the basement entryway and they showed me a couch that would fit. Fine. Couldn't get the same price THAT day so I was told to come back during their tent sale. Did so and eventually got a delivery date. My contractor was home (not me) and I was told it didn't fit in the doorway!!!! I went back to the brick (because once again, no one answers phones) and was told it 100% fits and will be re delivered in another 4 days. Wtf?! Now I'm waiting for my delivery but no one has called to tell me a time frame and no one answers the phone so I will have to go to the store AGAIN and try to find out when I may receive my couch 1 MONTH after I originally paid for it!!!!!!!!
- Approximate cost of services:
- $1,700.00