My experience with Brick is horrible , I bought a dinning table and chairs from Brick almost two month back , they told us chairs are not in stock and will be ready in two weeks, we agreed and paid full amount ,now its almost two months , these all times i was calling them their customer service, they are saying chairs are not in stock, last week i was calling back and forth and last they said thy will delivery everything (both chairs and table)on July 12,2017, today is July 12th they delivered only table, chairs are not , I called Brick that Representative was so mean and she said chairs are not in stock, we cant do anything , I insist them, i want to talk to manger , she said manager is will not take call, again I insisted her, then she simply transfer my call , no body picked up my call, and tried again, then they are not picking up the calls
I am a customer , I paid full money, and i arranged a house warming ceremony and waiting for my table set , but
what they are thinking customers are fools??and their customer care people treated me like they are doing some charity work , I paid full amount of money
if they dont have stock and if they know this item will not be in the market why they are selling and why they are giving a false promise
i don't know what to do , Brick customer care , they will not care customers
where to complain and whom to complain
- Approximate cost of services:
- $1,200.00