May 10 2016: connection between a copper pipe and a galvanized pipe replaced - 30 min job. Total bill was $632.80. Original copper pipes had been installed by Brothers several years ago
May 17/31: E mailed complaint (X 2)
June 10th: Called, spoke to someone - "we will look into it"
July 5th: NO response or follow up; called again
This company does not respect its clients; this company does not provide a breakdown of charges (labour, materials, fees); this company overcharges; this company should be avoided
JH Toronto
- Approximate cost of services:
- $632.80
- Company Response
Thank you for your review. We are constantly trying to improve our customer service but sometimes things don't go smoothly. We always advise the client of what will be done and the cost of the job before we do the job. We require customer approval of all costs before we go ahead. We appreciate the input.