I paid for a 3 year service agreement and find out that CR Martin has closed their doors, forward work to Gandy Installations, who will not honor my service agreement. Very disappointed that a company wouldn't take care of their customers in just a disorderly fashion. For all others that are having this issue, perhaps we band together to sue this company.
- Approximate cost of services:
- $550.00
- Company Response
Thank you for voicing your concerns, CR Martin Heating Ltd. HAS ceased operations. Remedies are available for you and other clients looking to recoup funds spent upon service plans, legal advice is recommended. Gandy Installations are performing all registered Carrier Canada and American Standard warranty repairs and doing their best to accommodate everyone else that calls, a fairly tough job under the circumstances.