Canadian Choice

I am writing at this time to give my praises to Canadian Choice Windows and Doors and in particular Alex at the head office on Steeles Ave. W.
We had this company install 8 windows, cut out and install 2 new windows where there weren't any and also cut out and install a full- length beautiful glass insert in our front steel door and transom.
Last year (2016) I called Alex because some of the windows were changing colour. He informed me at that time, that during the years we purchased these windows from them, they did have a problem with the window manufacturers. He offered to replace the windows for us and one pane was replaced at that time. It was cold outside, so I told Alex that we could wait until the Spring time to have the others replaced.
Today, May 31st, 2017, the other three window panes were replaced. Alex kept his word and all of these windows were replaced at no charge to us, which in my mind, is absolutely wonderful as we are over 70 years of age and have to pay attention to where our money goes.
Alex arranged to have these windows made and installed with just two phone calls. One call just to make sure that he had the correct windows to be replaced.
I want to tell you that last year, I had sent Alex some pictures of the windows involved and God love him, he kept those pictures and our conversations in a file and had them handy when I called him this year. My husband and I are very impressed with him and his ways.
He is a wonderful man to work with and if you have any problems with your windows after installation, he is your go to man.
My husband and I are very pleased and happy with this company and with Alex. We both highly recommend them to anyone who needs new windows.
I personally found that everyone involved in this problem was very nice to me before, during and after all this happened. A wonderful Five-Star company for sure. Wonderful staff and I would say, that they are so fortunate to have Alex as one of their representatives.