Casa Bella Windows was a pleasure to work with throughout the entire process. I called them originally due to Home Stars. Due to unforeseen circumstances we received our Quote at least 12 months before we actually committed to the job. The price got adjusted accordingly along the way as material prices were going up slightly but there was a lot of back and forth because of us and Casa Bella was extremely patient throughout the entire process. Professional and courteous even though I can imagine how frustrating we made the process. The day of the install, they showed up on time and really provided a quality job with 100% satisfaction. We have another project for Casa Bella that we recently begun and a mistake was made on the quote. We committed to get the service done and the mistake was found minutes after the contract was signed. Casa Bella was very professional about the mistake and honored the original quote/contract (after speaking with management). I also recommended Casa Bella to another friend who also got their windows done. He ended up giving rave reviews to me about them. All in all, a pleasure to deal with and they were actually one of the cheaper quotes as well for myself and my friend.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Osh,
Thank you for such a glowing review. We appreciate you taking the time out to provide your feedback. We're happy that we could resolve any issues that occurred during the installation process. We take pride in our customer service and want to make sure our customers are satisfied with the end result. We're delighted that we could deliver the level of quality and service worthy of your investment.Enjoy your new windows!
-Casa Bella Windows & Doors