Defective Flat Roof Installation
Chouinard Bros. installed a flat roof over my garage 5 years ago (new construction). During winter thaws and heavy rains, it leaks into the garage below.
I called them to get an estimate to repair. Its been more than 1 month since their techs came out to look at the problem. So far, no written estimate of what is required and how much they intend to charge me to repair a leak which should not have occurred so early in the roofs lifetime.
Customer service has been unhelpful in resolving this issue.
Not only do they not stand behind their work, but they have no interest in even providing an estimate or attempting to repair the defects in the work they did.
This is not what I would have expected from a company like Chouinard Bros. who call themselves the "trusted choice" and experts in flat roof installations.
Very disappointed.
- Approximate cost of services:
- $0.00