I could not be more satisfied with my experience with Cosmopolitan Mechanical Services. They were organized, efficient, and reliable team. Additionally, I was greatly pleased by there 24/7 Call Service. Not only were they good at answering them, they also were very helpful in answering all my questions effectively. The sales representative came in on time, right at 5:30 on the dot. And from there I knew i had called the right company. As they say "The first impression is the last impression". The sales representative came in, in a well suited uniform with his brief case and materials; In short everything he needed to construct the right quote. He also brought in the small air quality tester i had requested him to bring with him. He did an air quality test showing me the air purification status of my air filter, and the results indicated the air quality of my home was poor and required a bit of my attention, as a result bad air quality and a dirty filter could raise health concerns in the family. He explained MERV ratings on furnace air filters and how the higher the MERV rating the better the filter, therefore the better the air purification. I also raised a concern of one room in the house not being heated properly. The rep. tackled the concern and suggested an system just suitable for my needs and budget. My old air conditioner was 10 years old and my compressor was giving me a hard time, so I decided it was time to get the job done. The job after-all was done fantastically. The Installation team came over and installed everything within that day. After they installation team handed me catalog and manual to my newly installed systems, and reminded me to keep my new equipment maintained every year. Before the Cosmopolitan team left, they left me with a package, which includes a folder with all the information about the job, including the invoice, rebate info. and everything. Along with that they left Cosmo CD and other things as well. In a nutshell, I am really impressed, starting from square one to the end. No Complaints. No Regrets. If you are looking for anyone to do your heating and air conditioning, be sure to choose Comopolitan Mechanical. You'll be happy you did :)
- Approximate cost of services:
- $1,850.00
- Company Response
Mr. Colin, Thank you for choosing Cosmopolitan Mechanical Services for your HVAC needs. We have read your comments about our services and we are greatly appreciate that you took the time to write it. As customer satisfaction is our main priority we shall continue to strive to achieve our commitment.
Best regards
Kevin Rozon