Yesterday i came back home late from my cottage to find out my air conditioner wasn't functioning at all... So I researched a HVAC company and checked Homestars to find someone that would come out to fix it that day. We contacted several (6) companies that we thought could get the job done, it happened to be that 3 never called us back and some companies were downright rude over the phone! A staff member picked up the phone from Cosmopolitan Mechanical gave suggestions on how to identify and rectify the problem. We scheduled an appointment with an 'expert' in furnace and air conditioning diagnoses from Cosmopolitan Mechanical Services and when he came, he worked with me on a plan on having reliable heating and cooling in my home. The technician had come on time, very mannered, and had identified and diagnosed the problem (Very professional). Quick and painless and now we have fresh and cool air in our house. And i can go on to say that when a company does a great job. It is important to encourage them to keep up the great work, and thats what im doing right now ;)
- Approximate cost of services:
- $150.00
- Any advice to offer fellow homeowners facing a similar project?
- The first hint of a company's work is shown by it's first impression. `The first impression is the last impression'. So go with a company that first shows their dedication to get the job done.
- Company Response
Mr. Kevin, Thank you for choosing Cosmopolitan Mechanical Services for your HVAC needs. We have read your comments about our services and we are greatly appreciate that you took the time to write it. As customer satisfaction is our main priority we shall continue to strive to achieve our commitment.
Best regards
Kevin Rozon