Air conditioner and furnace upgrading
I just had my air conditioner and furnace replaced with a pair of Carrier Infinity equipment. The new system was installed a few days ago to replace an old Lennox furnace and a 35 years old Carrier a/c.
I am totally satisfied with the new Carrier Infinity system with the touch pad control. This is a second time I dealt with Cozy Comfort Plus. The first project was to install 2 sets of Carrier furnace/ac in my rental property, and I was quite impressed with Brian (the owner) and his staff in handling the work. Therefore I chose Cozy Comfort to help me with the system in my home.
Knowing how Cozy Comfort set the pricing, and their competency, I didn’t have to bargain with them about the price; trusting that Brian is fair in the pricing. I only looked at the total amount to make sure it is within my budget. This way we both saved a lot of time and finally arrived at the decision on the Carrier Infinity.
Robert of Cozy Comfort gave me a lot of technical inputs in the selection of the equipment, which I really appreciate. He is technically competent and has many years of experience in HVAC fields, so I find his advises quite helpful. I even asked him to come to my home twice before I finalized the decision. Looking back, Robert’s advise to me on the selection of the equipment that best suit my requirements, I saved several thousand dollars by taking his advise seriously.
The two technicians of Cozy Comfort, Haytham and Joe did excellent installation work. They are very professional and competent. My basement was finished with drywall ceiling, and I told them that they could cut the ceiling for running the copper pipes of the a/c if they have to. They ran the pipes without destroying my ceiling after carefully checking all possibilities.
Raytham and Joe would have discussion about the work in order to achieve the best installation. The work they did was much better than the installation of the old a/c; it appears much neater and safer.
All staff of Cozy Comfort were very courteous, friendly, and respectful of my property and privacy. I enjoy having them to help me with the upgrading of my HVAC system. The entire process from planning to the complete installation is not stressful as I was afraid it might be.
I highly recommend considering the services of Cozy Comfort for new or upgrade of HVAC system.
- Approximate cost of services:
- $12,000.00
- Company Response
Thank you so much for taking the time out of your busy scheduled to informed us about your experience during the purchase of your equipment and installation process. At Cozy Comfort Plus Inc. our main objective is to make our customer pleased with the outcome of our services. Your feedback today says a great deal about the quality of service we offer to our customers each and every day. Our sales team are highly qualified and we have one of the best installation team in the Toronto region. As always, it is a pleasure working with you our loyal customers and we look forward to your next service with us. Thanks for choosing Cozy Comfort Plus Inc. as your HVAC Company. We really appreciate your business!