Furniture review in
Lincoln
Purchased a sofa in 2011, and the seat springs became flimsy over time and sagged in the middle. They honored their life time warranty on the springs. After dealing with the retailer and Decor-Rest, Decor-Rest agreed to take the couch back to the manufacturer and reinstalled new and beefier springs. I did have to pay $90 for pickup and delivery but I now have a couch that doesn't sag in the middle. Not too often have I dealt with a manufacturer who stands by their products.
- Approximate cost of services:
- $1,100.00
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- Company Response
Thank you for your comments.
It is a pleasure to hear that both the retailer, Park’s Furniture and Decor-Rest Furniture have addressed your concerns promptly and to your satisfaction.
Your words are very much appreciated.