Dgh Doors

After receiving 3 quotes (two much higher for bogus requirements) I hired David (DGH Doors) to remove existing and to install a new garage door (1.5 car wide). David kept to his price and timelines and we are very happy with our new door. And he didn't try to sell me a unique system due to an awkward bulkhead in our garage. David also replaced my dad's garage door in Peel Village 13 years ago and to this day, my dad has had no issues.

Nicole

The main spring on our garage door was broken. They came on time and replaced with a new spring. I have not had any problems since. The price was a little high, but I am still a satisfied customer.

We have hired DGH Doors to install new garage doors couple of years ago.
The experience we had I would say was really mixed.
Dave himself was a pleasant guy, he recommended that we go with "top" quality Garaga doors (would not recommend to anybody).
We agreed on the price and waited for installers to show up.
It took this company three attempts to install our garage doors. At first they ordered the wrong door panels, ( the crew that works for Dave is the worst, unprofessional and doesn't have the skills for the job), then they installed our door with huge gaps and no proper alignment, the rubber part of the door had to be replaced because it got damaged from too much tearing. After all those attempts to correct the mistakes it seemed we where done with it. But sorry to say it's been couple of years now and my husband has constantly to repair the door himself, because the screws in the door just keep on falling out and who knows for how long this door will last.
Over all I am dissatisfied with the product and and the service. There are much cheaper installers with more expertise in what they do.
Sorry, but I would not recommend this company.

I wish I would have read the below reviews prior to having this outfit that calls themselves a garage door installer come to my house. Honestly - I believe that the below positive reviews are by Dave / Owner himself. Clearly business has taken a nose dive or a proper crew would have shown up as implied when I booked the call. I would recommend that if you book with DGH that you request another installer other then Dave. My garage was not correctly leveled and is off by 1/2 inch to the right - Dave was adomate that this is not a door problem but a garage problem - how can this be if the previous door was level. Its to easy for these guys to run around and taking advantage of the commen person.

I don't usually write reviews, however in this case I feel I had to.
This was by far the worst experience I have had having something done to my house.
I found Dave very dismissive of my concerns and rude. I ended up having to pay another installer to finish the job properly and that is after paying Dave almost $3500.00.
I am very surprised at the other good reviews, Dave's quality has gone down hill.

Mike

I hired Dave from DGH doors, He did a great job for my wife and I. I would hire Dave again in an instance. He installed 3 garage doors for us and 3 garage door openers, He went above and beyond what I figured a contractor would do and we are very happy with the service he provided us. I will gladly recommend DGH Doors to anyone who wants to deal with a company that believes in customer service.

Paul Simpson

I just had 2 Garaga garage doors installed and was very disappionted with Dave's work.

Dave informed me that he recently "fired" the rest of his crew, and is back doing jobs himself, perhaps he should have kept his old crew as based on the other reviews they did a good job.

After Dave taking over 3 days and spending $4300 on 2 new doors I had to spend my time adjusting them level and ensure that there was not a 2" gap between the door and the frame.

When I expressed how upset I was to Dave he said "I don't care, what's 1 pissed of customer out of 100".

I also mentioned that unfortunently I could not give him a good review on HomeStars (which is where I found DGH Doors) he said "I don't get any customers from that site, so write what you want".

Again, I was disappionted on how things turned out. I feel that I paid good money (and DGH was not the cheapest) and yet Dave was not willing to stand by his work.

Shawn

This is my second time using DGH Doors. The first time was in Mississauga where Dave and his crew put in two 8x7 steel sectional garage doors. I was so happy with the first purchase that when I moved to Innisfil and wanted to upgrade I called him again. He came up here from Georgetown!! This time his lead hand (Stew) was as professional as you can get. He removed the old doors and replaced them with Steel Sectional insulated ones. (both 8x7)He didn't rush the job but didn't take forever either. It was also very cold outside. I would reccommend DGH Doors to anybody anywhere. Thanks Dave!

After reading the lousy review from Allan of North York, I was a bit skeptical about calling DGH... but soon discovered that this guy (Allan) had absolutely no idea what customer service is about or anything about the installation or professionalism required from a reputable company!! DGH not only responded to my urgent need for a door replacement in a timely and professional manner, but put my mind at ease with Dave's patient and timely explanation of not only what caused the problem in the first place but what I could do to avoid the same thing from happenning again. I call this ABOVE AND BEYOND normal service......and I find it extremely hard to believe that anyone could think differently. Sounds like this "ONE OFF" reviewer was trying to get a FREEBEE.....and not interested in doing business with someone who not only knows the business but how to deal with people with the respect they deserve. Without hesitation I'd recommend Dave and DGH..... why bother with the frustration of calling anyone else??

Contrary to most opinions expressed here I have to give this company a low rating.

DGH installed my Amarr double garage door 3 years ago and it has worked well until my son, a new driver, parked our Honda CRV too far out. The spare tire, which is mounted on the tailgate, was sticking out. Consequently when the door was powered down it slammed onto the spare tire. The safety mechanism in the opener reversed the door, but not before all four panels of the garage door crumbled and buckled. The most severe damage was to the top section, close to the attachment of the opener. The entire garage door was a write off.

I was puzzled by the extent of the damage. In my previous experiences with garage doors hitting obstructions, the doors generally survive with little or no damage. I took a closer look at the damaged door and realized it was incorrectly installed. The manufacturer’s instructions clearly state that if an electric opener was to be used, a reinforcing strut must be installed along the top section, close to where the opener is attached. This point was mentioned more than once, including in bold on the cover of the instructions, underlying its importance. This would make sense, as that is the point of greatest stress. If you are not sure what I am talking about, you can go to Amarr’s website and download the installation instructions and you will see what I mean. In fact, I also went to Clopay’s website and their instructions specify the same. In my case, DGH installed the strut across the bottom panel where it is least needed. In addition, stile stiffeners that came with the door that were supposed to be installed on the top panel for further strengthening were completely left out. I believe these two omissions contributed to the extensive damage to the garage door when it hit the obstruction. Much of the force of that impact went to the un-reinforced top edge of the top section, instead of to the strut.

When I spoke to Dave at DGH he was dismissive and condescending. He kept asking me what I do for a living which I feel is completely irrelevant. He also maintained that it is correct to install the strut across the bottom panel, despite what the manufacturer’s instructions state.

Because of the above I highly discourage anyone from using DGH Doors. Even if you do not have the misfortune of closing your door onto an obstruction, the way DGH installs their doors, without any reinforcement to where the opener attaches, will lead to premature mechanical failure.