- Approximate cost of services:
- $15,000.00
Thanks for taking the time to write a review and the positive feedback. We appreciate your comments and your business.
Carpet installation throughout entire house
We did apologize to you for the delays in production of the carpet you ordered. These things happen and are beyond our control. Sometimes in the production of finely loomed wool product, the production comes out bad because of yarn issues or equipment issues and has to be redone. I disagree with the accusation that we did not inform you of the delays or contact you whatsoever. If Robert the salesperson was not available due to personal reasons ,someone else did contact you about the delays in production and shipping and we are sorry if you interpreted her tone as rude. That would not be in our interest. Once the carpet arrived we expedited the finishing and delivery and yes my delivery man forgot the underpad, but he did return immediately with the pad. Yes, in some instances, no matter how hard we try, things do not go as planned, but we have always been about making things right, and I believe we delivered on that. I’m responding because, we care about our clients and regret that you feel that you had a bad experience with us. Regards, Ben Baum, owner.
Custom living room rug, basement carpet, family room carpet and upper stairway & hall carpet
custom carpet and installation
Dominion Rug & Home has been serving the greater Toronto area since 1940. For over 72 years we have provided quality carpets and rugs and have now added hardwood, cork and LVT to our product line. The business is well into it’s third generation of ownership, currently owned by Ben Baum, who has been servicing the design trade and luxury market since 1984.
Our philosophy is simple. We believe in the “Platinum Rule”, we treat people the way they want to be treated. We listen to our customers, and combine the finest quality floor covering with dependable installation and professional service to assure your satisfaction. In other words we take you on a “Personalized Customer Journey”. Our highly experienced staff will take the time to answer your questions and listen to your concerns to understand your specific decorating needs. ”We Care”. We want you to feel like you are the most important part of our business… because you are!