Don's Heating & Cooling

Heating & Air Conditioning
Orangeville ON L9W 3T4
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48%

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Reviews by rating (past 12 months)

Reviews for Don's Heating & Cooling

Average customer rating:
6 10 (22 reviews)

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Rukiya
Rukiya
1 review Orangeville, ON
10/10

Replaced an old broken furnace

Absolutely amazing service! When my furnace broke down over the coldest days of the year (-30!!) they provided speedy service. Very experienced and knowledgeable staff re: various product options. Don is extremery courteous, professional, prompt and reliable. I highly recommend them!!

Approximate cost of services:
$4,500.00
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Company Response

Thanks for the great review Rukiya. We try our very best not to leave anyone in the cold. Especially on one of the coldest days of the year.

Private User
Private User
Private User reviews Cambridge, ON
0/10

Connect gas line to fireplace

Technician worked on connecting copper tube to my gas fireplace for approx 30 minutes. Told me that the line was kinked by me when I was standing behind him watching him kink it himself!! Terrible service! Will never use Don's Heating ever again!!

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Justin from Caledon
Justin from Caledon
1 review Caledon, ON
8/10

Air Conditioner

We had a problem with our air conditioner a year after installation, Don and his team came out assessed and took care of the the problem. Would use them again

Review has 1 previous version
Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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mike
mike
2 reviews Orangeville, ON
2/10

furnace repair

Called these guys to get some warranty work done on my furnace. Specifically asked what the work was going to cost. Was told an amount plus hst. Well once the relatively simple job was complete I was handed an invoice for twice as much as I was quoted. Just another contractor who wishes to not explain what the TOTAL cost of a job will be for fear of losing a job. Once the job is done do they then explain their admin charges (almost $100!!) Disposal (?) charges ect ect. There is honest and straight forward businesses out there, you just need to find them

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Don McCaw from Orangeville
Don McCaw from Orangeville
1 review Orangeville, ON
10/10

Gas Line

Excellent experience and would highly recommend. Our Stove died and my wife thought she'd like to have a gas range. We called Don's because they were local and we'd done business with them in the past. The estimator arrived on time to quote the job and set it up for 2 days later. The installer did a great job on the install, nice a neat! We will be having them back shortly to install our new range!!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Margaret from Burlington
Margaret from Burlington
1 review Burlington, ON
10/10

Fireplace Installation

I recently had a fireplace installed by Don’s Heating and Cooling. The technician who came was very professional, knowledgeable and was and always is a pleasure to deal with. I also had my Air Conditioner replace by them this past summer. Every question I had was answered and additional information over and above the questions I asked was provided. The workmanship was exceptional. Very clean installations on both accounts. I couldn’t have asked for better service and I would trust them with my future HVAC service needs

Approximate cost of services:
$1,200.00
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Annika from Orangeville
Annika from Orangeville
1 review Orangeville, ON
0/10

Service

Don't let these people into your home. They are very dishonest and will overcharge by a lot and not do a proper job. They quoted us $1100 to replace the heat exchanger in our furnace and adviced us to buy a new furnace instead since ours is 14 years old. We had another company come in who did the job for $300! Unfortunately too many companies such as Don's don't want to fix furnaces so they over quote on jobs to try to get people to just buy new instead.

Don's was originally out to do a service on our furnace. This was not done properly either. We had them out again to redo it and they still failed at doing a proper job.

I also left a review on their Facebook page only to find that they have now removed the section where people can leave reviews. This says a lot about their dishonesty!

Approximate cost of services:
$350.00
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jen55209 from Orangeville
jen55209 from Orangeville
1 review Orangeville, ON
0/10

heating cooling

We called this company because we had trouble hooking up a new thermostat. They told us we needed a new control panel for the furnace. They hooked it up and furnace and thermostat worked. They did not however hook up the AC.They told us they want to come back and run new wire.When we followed up with them again, they now said we needed 2 transformers. We were upset so we got a friend of a friend who is a technician to come and hook up new wire for us as a favor. He fixed everything using new wire and said we probably did not need any parts to begin with only new wire. We were advised that is it probably best not to let this company inside the house again.

Approximate cost of services:
$450.00
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Company Response

As a valued customer, we are regretful that after earning your business multiple times prior you were left feeling unsatisfied with our company. We strive to provide every customer with the best possible service and would love the chance to earn back your business and remind you why you chose our company in the past with success.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Don's Heating & Cooling

Don’s Heating And Cooling believes we are that business. Our customer service, combined with our pricing, is unmatched by any competitor. **** Don’s Heating And Cooling has been serving the Orangeville area for many years and recently the Alliston area and we want to earn your business. Our loyal customers ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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