Downtown Roofing Repairs

Our 12yr old downtown Toronto townhouse roof was in need of either two major leak repairs or a re-shingling throughout. We opted for the later given the cheap shingle we inherited when we bought the house. Under advisement we got quotes from multiple roofing companies; all found through HomeStars and all with high ratings. We received a very wide range of customer service and quotes. My ultimate choice and experiencing with Downtown Roofing was second to none. You get the professionalism and quality of a larger company, but the client care and response of a small company. From my initial phone call, Joe was standing in my front hall within an hour to do the evaluation. He even returned a day later with the "TALL" ladder and his son so that he could get up and personal with our roof and solidify his free estimate quote. I am not the type to "just go with the lowest price" as honesty, reliability and accountability of one's work go a long way for me. Joe and his son Aaron checked all of these boxes and just so happened to also bring in the lowest quote to boot (inclusive of the highest quality materials and more thorough sealing of the roof)! Bottom line on Downtown Roofing ...professional!, on-time!, on-budget!, and cleaned up the site was impeccable post completion! I HIGHLY recommend Downtown Roofing!

Great job and value. Very cost effective vs other quotes and Joe will always call you back. Joe and his son Aaron gave me an honest quote, and completed the job within a few days. They repaired my flat roof, and reshingled the front. I would recommend them to anyone.

Downtown roofing was exceptional. It all started when Aaron Dunphy came out to my house to assess the situation. From that moment until the work was completed the service was excellent. I would recommend these guys to anyone with roofing issues. Thanks Aaron and crew

Our roof was in need of some repair and Joe Dunphy and his crew did and excellent job. Not only were they very careful around the house/roof - they were quite fast.

After my first general contractor walked out on a number of jobs to be done in a house for sale, I came to Home Stars for help. I contacted 6 roofing companies, was impressed by Joe over the phone and in person. It was in January/February when I had a broken evestrough, a garage roof re-shingled and flashing put on. Both jobs were done with expertise, cleanliness and no damage to the property. Joe and his crew are fantastic and I would highly recommend this company to anyone, anywhere.

During a wind storm we heard a hammering noise and realized it was part of our roof that was flapping in the wind at the corner of our house! Afraid the roof might partially break off, or worse- it might start raining and damage the front part of our house, I put in some frantic calls to see if anyone could come and fix it. It was Sunday and all I got were call centres and answering services or "we don't work on sundays." When I called Joe he was doing his groceries and was close enough to our home that he offered to come by to have a look. He was there within the hour, climbed up to have a look and put in a few nails to keep it together until we could get a real crew up there. Joe didn't assume the job was his and said "you likely want to get a few quotes first." Nope. He helped us out when no one else would and I gave him the job on the spot. He was back in a few days with a small team and replaced a small part of our roof. When it comes time to replace or re-tile our roof I know who I'm calling.

We evaluated four roofers, including three from Homestars and one 'budget' roofer. The budget guy was indeed cheap, but it was clear we were getting a much lower quality roof in terms of materials and attention to detail. Downtown Roofing was a better price than the top roofers on the Homestars listing and offered the same service and materials. In fact, things other roofers extolled as examples of their premium service (e.g., cleaning out the gutters after the job), Downtown didn't mention, but just included.
The roof was installed in September and took longer to install than anticipated because a couple of their crew were off sick, but it was no problem. After we paid the bill, we noticed in better light that the flashing wasn't done as well as we would have liked. We called and found out their metal guy was one of the sick members of the crew. They promised to send him out to replace all the flashing once he was back at work. True to their word, they arrived as agreed and ripped off their previous work and re-did it. We were impressed since we'd paid the bill and didn't think we'd see them again.
Our eaves trough cleaner was here last week and came to the door to ask who'd done our roof. He said it was a great job and he'd be recommending Downtown Roofing to his clients.

We needed some roof repairs before winter arrives and Downtown Roofing did an excellent job. They came when they said they would to give us an estimate. The work was completed on schedule and within the quoted price. It is great to find a company stands behind its promises, price and delivery. Many thanks to Downtown Roofing for a job very well done.

We had a relatively small job to do: replace the cedar shingles on a bay window. I knew that it was a small job, but I wanted to get it done before the decaying and missing shingles led to more serious problems.

A big, well known Toronto roofing company with a reputation for being very expensive (and who I later found had terrible reviews on Homestars) quickly gave a quote of about $3500 for a bit of roof that is only the size of a dining table.

I found homestars and called a couple of the highly recommended companies. Most didn't even call me back even after a few calls (very annoying). Joe was the only one that did. Although he's clearly busy and it was a small job, he was great to deal with. He quoted for both replacing the cedar shingles with cedar or with architectural shingles. The quotes for both were reasonable and I went for the latter (Joe also recommended a masonry company for repairing our chimney, who also turned out to be excellent). The work was very well done with no mess or fuss by Joe's son for slightly less than the quote (~$1000 in the end). I actually never met either of them in person and didn't realize that the work was done because I got home after dark.

Joe is clearly an honest businessman who takes pride in his work. I highly recommend his company.

John

Downtown roofing was referred to me by another friend of mine,(we are both Realtors) about 8 years ago. Since then I have used him for every property I have owned and he is the ONLY roofing referral that I give to my clients. He has an old fashion business sense that makes you feel very confident in the quality of work and you can trust that he stands by his work. Joe's pricing is very fair and the workmanship is excellent. Too many times in the course of selling homes, poor roof installations cause issues for the homeowner trying to sell...you won't have that problem with this company. Joe will also talk you out of a new roof if he thinks you can wait..how often does that happen with a contractor? Don't look any further for a roofing company....you will be a very satisfied customer and you will have a good quality installation.