About two years ago we had a plumbing emergency in our kitchen. Because it was urgent I didn't do my usual level of research and called a company that I would later learn had numerous complaints and even charges outstanding. When they wanted to charge an arm and a leg for a diagnostic we wanted a second opinion. They left us in a mess and when my husband spoke with the owner he was rude and began swearing on the phone. Not what one would expect from a professional plumbing company. That's where Denys and his team at Drain Rescue came to the rescue. We called Drain Rescue for that second opinion. Denys was very professional, explained everything in lay terms and outlined what we thought was a fair price for a large job. The problem, it turned out was under the basement floor and required major repair. Denys and his team did an excellent job and we have had no issues since. He told us what to watch for in future which is extremely helpful. We would definitely recommend these professionals.
- Approximate cost of services:
- $1,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your review Mona! We appreciate your kind words and will be sure to pass your message along to Denys and our entire team! Thanks again!