We had an ongoing problem with an upstairs toilet that would clog very easily that had been going on for some time. We became fed up with the number of times this was happening and called Drainworks for a solution. Mike and Eric were our technicians and they quickly assessed that the problem could be right in the toilet or at the top of the drain line. The offered me the option of removing the toilet to see if that was the issue and also if that was not the problem to send a camera down the drain line. Upon removing the toilet they found a calcium like deposit that was blocking about half of the drain pipe and removed it. I still had them camera the line to make sure non of this deposit was anywhere in the pipe. They were also able to clear a sink drain that was giving me a problem. They also voluntarily changed the flapper so there wouldn't be any other issues. The service was quick, they cleaned up afterwards and hopelully everything works as it should!
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
**Thanks Mark** We appreciate your review. At DrainWorks our non-commission based technicians are not only quick and efficient, but they are excellent problem solvers. As always, we educate you the homeowner on necessary repairs and only proceed after receiving your permission. Thanks again, we look forward to being your plumbing and drain service providers.