Woke up this chilly morning with frozen kitchen pipes. Called DrainWorks, was instantly connected to the main dispatcher. He was friendly and told me he would call back soon once he figured out timing.
About an hour later, I received a call that a plumber would indeed be able to make it to me today with a fairly wide timeframe (to be expected on a day like today). About an hour into the start of the timeframe, he called and said the guy would be here in 30.
The plumber Armando arrived, was polite, friendly, took his boots off without asking and was able to answer all of my questions with candor. He was able to unfreeze my pipes in record time after taking all the necessary precautions and warnings of potential issues.
Great service and would not hesitate to call again.
- Approximate cost of services:
- $325.00
- Company Response
**Thanks Graeme** We are grateful for the review and thank you for taking the time out of your schedule to share your positive experience here, for all to see; it is much appreciated. It certainly is nice to know that we could be of assistance and that you were so happy with the service from start to finish. Thank you for choosing DrainWorks, we do look forward to being the plumbing and drain service providers you will rely on should you require assistance again in the future.