Our hot water tank had just emptied into our basement the night before and of course the shut-off leading into it also was working leaving us no choice but to turn off the main water shut-off for our house. This left us with no water period. After the HVAC installer that originally installed the heater was not able to service us for two days, I called Drainworks and they were able to come over the next morning between 8 and nine. They showed up at the crack of 8 sharp and we had water (albeit cold) flowing within the hour along with two beautiful new ball valves on the hot and cold side of the tank. While we had him here we also had him re-plumb under our kitchen sink which was not to code since we bought the house and also replace our leaking kitchen faucet with a beautiful new Moen. While Drainworks in not the cheapest plumber out there, they are by far one of the most professional and thorough we've used and we've used dozens on various jobs and projects around our house since we bought it seven years ago. Over the years we've spent thousands of dollars with them doing everything from snake drains, to cut whole new septic drains in our basement to other minor plumbing repairs. Each job they do quickly, professionally and leave the area cleaner and better than when they arrived. I can't say enough good things about them. I only wish more service companies would be as polite, reliable and good at what they do as these guys. Once again, I remain impressed!
- Approximate cost of services:
- $1,452.00
- Any advice to offer fellow homeowners facing a similar project?
- Call Drainworks first and talk with them about your problem. If they can't help they'll even refer you to a reputable company who can.
- Company Response
**Thanks Craig** It was an absolute pleasure reading your review and learning just how happy you have continually been with the service DrainWorks has provided. It is so very rewarding to know that our efforts are continually appreciated and not overlooked. Thank you for the kind words and for your patronage. We certainly do look forward to being the plumbing and drain service providers you will continue to rely on when you need assistance again.