Drain Works Plumbing

I spoke to William at Drainworks when our bathtub drip became a serious issue with hot water running non-stop. William did not have an appointment available for a few days but he called back with a new apointment that afternoon, after making a few calls without my prompting. Chris Leger was the plumber who came in the afternoon. He explained the problem fully, answered many (many!) of my questions patiently, provided a quote for the work he recommended in writing and waited politely as I privately discussed options with my husband. When we agreed to the work he did it on the spot. It took him about 3hrs to replace the bathtub faucets and shower components (unfortunately there was no quick fix and the wall had to be broken into) and he did the job carefully without cracking tiles. He was professional and friendly and we are very happy with the work performed. No surprises . And he cleaned up after himself, leaving me no mess to clean up!