I had a leaky faucet in my basement bathtub. I called Drainworks to come over and fix the problem. A half hour later Ernesto showed up and did a perfect job. I tried to do this job myself but I didn't have the proper tools to do it. Ernesto showed me the tool that I needed to get the job done. Next time, I will tackle a similar problem myself. I will, however, continue to use Drainworks. Drainworks has never let me down. My only complaint is Drainworks' prices are too high. I especially appreciate that Drainworks' employees are professional and clean.
- Company Response
Thanks for your review. We appreciate your continued use of our services. It is unfortunate you felt our prices too high, especially since you had committed to paying a $69 evaluation fee prior to sending our plumber over. In addition, we deducted $10 from a coupon we supplied on a previous visit, bringing the cost of your repair to $70. We are determined to provide you the best service possible from the best employees in the business. Having provided you with such, the price you paid was more than reasonable based on industry standards. We do appreciate your review and thank you for choosing DrainWorks!