Dyson Canada Ltd.

I have the Rechargeable DC35. Great suction, lightweight, but the head had to be replaced because the hard plastic on the bottom has left fine scratches all over my hardwood floors. Now the replacment head is doing the same. Dyson is taking far to long to rectify this problem and are now blaming me saying that I am vaccuming up large chunks of debris and that is causing the problem. I purchased the CD35 and paid $350.00 to vaccum up dog hair and dust. Once again I am waiting for Dyson to get back to me - I am insisting that a representative from Dyson come to look at my scratched hardwood floors.