Dyson Canada Ltd.

Vacuum Sales & Service
Toronto ON M5V 1R2
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HomeStars  >  Green Products & Services in North York  >  Dyson Canada Ltd.  >  Great product but you can't get parts!!!!
William in Toronto
William in Toronto
1 review Baden, ON
0/10

Great product but you can't get parts!!!!

They make a great product and as a result I purchased my third Hand held cleaner the V15. However, this time the Motor bar head failed. Obviously they made an inferior product because I have been trying to purchase a new Motor Bar head and it's been out of stock for THREE MONTHS!!! I'm in Canada and just called the Canadian help line only to be routed to some foreign country. There the gentleman was very polite and told me how he understands my frustration, be patient etc....I hung up. I need results so I can use the cleaner I paid for, not a Mother to Coddle me. I think the Company has lost site of who they are. No one should have to wait three months for a replacement part!

Approximate cost of services:
$1,000.00
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