Express Rooter Plumbing

Hands down I recommend ExpressRooter Plumbing and hire will them again in the future.
Just a bit of background this winter/heating season our family has been sick with flu like symptoms, including the family dog – throwing up, headaches, etc. and been through numerous medical tests which the doctors couldn’t explain why. Finally I hired Environmental Services group to see if it was our house was causing our symptoms. Environmental Services found high VOCs gases coming from our kitchen sink using PPBrea monitor and those gases spread through our first floor.
After reading the reviews on Homestars I called ExpressRooter Plumbing told them what Environmental Services had found. We also have been having odd intermittent plumbing issues - experiencing slow drainage in the bathtub, basement toilet had completely dried out (there was no water left in the bowl), lower water levels in 2nd floor toilet.
ExpressRooter Plumbing arranged to send someone to our house just to give us an estimate and take a look at our plumbing.
Jason from ExpressRooter Plumbing came. He was very professional, polite and knowledgeable. He explained every step, as well as each test he had done and why.
He suggested that we may want to view the waste line through the camera as at times, the connection to the city from the house can have tree roots, or the pipes connecting together may have shifted, allowing for waste to come back into the house giving off gases.
I agreed to have Jason run the camera through the waste line. I watched on the monitor to see for myself, the line was pretty clear. Jason also did flush tests from the toilet in the basement, then from our second floor bathroom. The test resulted in fast running waste water straight through, no gurgling, nor degradation in the flow. He explained there isn’t any blockage in the waste line and venting was good as well. He also said the plumbing waste stack was in good shape.
He also checked over the kitchen drain. His findings were the pipe under the drain was leaking, as well as the clean out in the trap is leaking, which would explain why gases are coming through the drain. On inspection, once everything was removed from under the sink, appeared to be water stains between the wall and under the cabinet flooring causing mold – which may also have contribute to the VOCs monitor high ratings.
Jason also recommended that we cut into the dry wall above the sink, in order for us to see if there is an existing plumbing air vent connected to the main stack or see if there is a wall air vent (sometimes call add on air vent) that maybe failing and needs to be replaced. Making the drywall cut at this location is easiest place for us to make the opening to check behind the wall and to patch the dry wall back up.
Jason also suggest I may want to in the future use drain care to clear the drains, as it won’t harm the pipes, and will help to clear the build up inside the pipes. He told me never to use baking soda and vinegar – which I have been doing, as it will leave a buildup of baking soda inside the pipe.
Jason gave me his recommendations, estimates on the costs if I want ExpressRooter Plumbing to do the work on the kitchen drain and to cut the dry wall out. He also showed me what needs to be replaced on the kitchen drain, how to do the replacement if I want to do the repairs myself.
The end result for me was a bit of peace of mind, as I thought the whole plumbing stack would need to be replaced, air vents installed to the stack through the house. He also found what was causing the gases leaking out of the kitchen drain.
I would definitely be calling this company back in the future.