Kitchen & Bathroom - Cabinets & Design review in
Thornhill
My kitchen sink's strainer and trap broke. I called Express Router...they said that their earliest appointment was the evening.
When they couldn't make it, they called my wife twice to say they were sorry and would be there first thing the next morning.
Robert came mid-morning as promised and pointed out that not only the strainer was broken but the trap adapter as well. He ensured that nothing else needed to be replaced. He was quick, he explained what he was doing, cleaned up and offered me $25 off my next service call.
- Approximate cost of services:
- $315.00
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- Company Response
Neal,
We are very lucky to have had a understanding customer such as yourself. Thank you so much for the review! And we have since hired another technician to help with our busy schedule.