During a deck installation, we noticed that the weeping system may have been damaged and we were concerned about future flooding.
I contacted Express Rooter to have a look at the system and to make recommendations. The receptionist was courteous and professional and set up the appointment for the following day.
The following morning, I got a call from the company to advise that the worker would be arriving within 15 minutes.
Jason arrived shortly afterward and discussed options and costs and the pro and cons of carrying out the inspection.
Ultimately, we agreed that it was appropriate to scope the system with a camera and we were able to arrive at an accurate and inexpensive diagnosis.
Jason made further recommendations that in all likelihood have saved us $1000s and have eased our concerns.
We couldn't be happier with the level of honesty, professionalism and caring! Truly exceptional service.
We have been burned before and thankfully had the good fortune of being saved by Mike Holmes. We do not want to be burned again! It is no surprise that this company was the contractor to the Mike Holmes show.
- Approximate cost of services:
- $200.00
- Company Response
Jacques
We have learned a lot about how many people do get burned by other contractors from working with Mike. We make it a point to leave a customers house only after the problem is fixed and the customer is 100% satisfied!
Thank you very much for your review and for choosing ExpressRooter!