Woke up on Dec 27 to a basement bathroom full of human excrement backed up from the sewer. I knew from previous issues with this bathroom this fix was going to be a costly/crappy affair involving the ripping up of tiles and the replacement of pipes underneath my basement floor, but Jason and his crew made the best of a gross situation. He explained everything thoroughly and followed the job through to the very end and delivered on every promise. He is a true professional and a nice guy to boot.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for sharing your experience with us and Homestars. We appreciate your kind feedback about us. We know how horrible having sewage backing up in your home can turn into quite the nightmare and is important to get a reliable company to remedy the drains. We are grateful you put your trust in us and are happy you are satisfied with our work. Thanks again for your kind words, and thank you for choosing ExpressRooter Plumbing.