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Furniture Giants

Furniture
Scarborough ON M1P 2K8
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HomeStars  >  Furniture in Brimley  >  Furniture Giants  >  Bedroom Set
Jackie for Toronto
Jackie for Toronto
1 review Toronto, ON
2.5/10

Bedroom Set

Very poor customer service. Although the price was right, there are definitely other competitors running maybe a $100 below/above their pricing. The cannot hold up their end of the bargin when it comes to delivery. They had notproblem checking to see if I had completed the payment, however when it comes to getting what I paid for, this has been the worst nightmare. Not only did I have someone take the time off, loosing salary for work, to receive the funiture, but then at the last minute the delivery gets cancelled. Then I get promised the next day delivery, that did not happen. Holding my patience, I get promised the next day delivery again, this time by the Manager Bobby, and I am still waiting for the furniture that was to be delivered between the hours of 1:00pm and 3:00pm. Spoke with the driver, he seems to think that this is all a joke, as he then tells me that my delivery was schedule for 4:00pm, after which I call back the office to be told that my deliver was schedule for 5:00-8:00pm. I have given the company an ultimatum, and requested that I be refunded in full (cash) if the delivery is not there by 7:00pm today. I will update on this delivery. I would never recommend this company be used again. Spend the $100 more and get the better customer service.

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