After being told that My fireplace needed to be replaced as it couldn't be fixed which would have meant removing the whole face of the fireplace (tile, mantle). Gasfix replaced all the internal parts and added a remote to turn it on /off with I'm am very pleased with the service
- Approximate cost of services:
- $1,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for contacting Gas Fix to service and repair your Heatilator fireplace. Many other contractors come across a unit that has a mercury flame switch and they'll just tell you that you need a new unit because they don't know how to repair the unit or they don't have the parts. The technicians at Gas Fix know how to fix these units and also carry the parts to do so on their vehicle. Though it is an expensive repair, it is a much more economic repair than replacing the entire fireplace. As noted, we had all the internal parts required for the repair which included the gas valve and pilot assembly on the vehicle so we were able to complete the service call on the same day in a matter of hours. Should you have any issues in the future, please do not hesitate to contact us. ~ Jason ~