Gas Fix

I hired Gas Fix November 16th 2016 because our Kingsman fireplace kept blowing out on windy days. Repair guy (Scott) came out and did complete overhaul costing $667.76. Fireplace looked awesome and looked like new...but..... by Nov. 20th I contacted Gas Fix again because the fireplace pilot light was still blowing out on very windy days. They were quick to come back out came out and diagnosed that the problem was likely a lack of Wind Buffer / Wind Vent Cover that I agreed to have designed and had installed for another $169.50. I used the Fireplace throughout Winter on days that were not windy...and on days that were cold & calm it was okay...but became quiet discouraged recently in February and early March 2017 when on very Windy days the fireplace pilot light kept blowing out. I did "re-light" the pilot several times...and tried to run the fireplace again and again but when I did that the Fireplace would shut of after 5-10 minuets of running.
This repair job has been a total Bust. I thought they knew what they were doing when I hired them and trusted their opinion about what had to be repaired but it seems like they abide by the old hit and miss repair process. I would strongly recommend that customers seriously think about whether they want to invest that kind of money on a repair job done by this company. Now we will likely have to rip the unit out and install a new fireplace ...which is likely what I should have dome in the first place.