Our 19 year old pool heater had not worked in several years. The first person I called said it was a waste of a service call and that I should just replaced it . I then contacted Scott at gasfix. He came out when he said and even called to let us know he was on his way. All interactions with him were very professional and he explained the problem and the solution. His attitude has entirely different than the other person I called and did not think my only solution was to replace the pool heater. I rate the service experience 10 out of 10 and highly recommend Scott and gasfixrepair. Scott, thank you for the excellent service and for fixing our pool heater!
Chris and Sharon Herrndorf, Oakville Ontario, June 5, 2017
- Approximate cost of services:
- $500.00
- Company Response
Thank you Chris and Sharon for contacting us to service your Hayward pool heater. Many of the technicians out in the service field are not equipped like Gas Fix to service pool heaters. We have TSSA licensed gas technicians who are factory-trained. We stay up-to-date on gas code requirements and ensure that the work we do is of a superior standard and quality. We specialize in the repair and maintenance of gas pool heaters (and gas fireplaces) and carry the parts on the vehicle so we can provide same-day service. As such, it makes more sense to provide a professional repair then just trying to sell you a new unit, especially if all you heater needs is some TLC. Scott had the high limits and pressure switch on the vehicle to repair the 19 year old Hayward heater. We're glad you didn't have to replace the heater either. Should you have any issues or additional requirements in the future, please do not hesitate to contact us. ~ Jason ~