Unfortunately my existing pool heater did not function this year so I contacted Gas Fix for a service. Dwayne, the service technician, arrived on time and performed his assessment. The decision was made to replace rather than repair. Dwayne was able to provide a quote for the new heater and established a time for installation. A follow-up phone call a day prior was appreciated. I would like to commend the install technicians, Farhaat and Bryan, who actually arrived early and proceeded with a professional and time efficient replacement of the heater. Their customer service was excellent and the jobsite was left in perfect condition. I would happily contact Gas Fix again if a need were to arise in the future.
- Approximate cost of services:
- $2,600.00
- Company Response
Thank you for contacting Gas Fix regarding your Jandy LXi pool heater. Unfortunately, there are circumstances when a repair can be too costly and the best course of action is to replace the pool heater. The initial service call on the Jandy was on a Friday and we replaced it with a Raypak pool heater by the following Tuesday. With the experience that our install crew - Bryan and Farhaat - have, they can provide a prompt, professional, efficient service. Instead of three different tradesmen, our crew can install the plumbing, hook up the gas and transfer the electrical. As we also provide warranty services, we ensure that installs that we do are correct as per the gas code and as per the manufacturer's installation instructions. Should you have any issues in the future with any of your other gas appliances, such as a fireplace, furnace or water heater, please do not hesitate to contact us. ~ Jason ~