Gem Stones Inc

Countertops
Vaughan ON L4K 5K8
Write a Review
Write a Review

Recommended Professionals

93%(41 reviews)
91%(127 reviews)
80%(5 reviews)
93%(41 reviews)
91%(127 reviews)
80%(5 reviews)
HomeStars
Countertops
Gem Stones Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

81%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Gem Stones Inc

Average customer rating:
9.2 10 (10 reviews)

Sort by

Private User
Private User
Private User reviews Vaughan, ON
10/10

Quartz Counters and Backsplach in Kitchen, Laundry, Powder

Outstanding experience from start to finish. We used Gemstones in the past for a small kitchen in my basement. Of course, we called them back for our main floor reno - which was a much bigger job. We met with Asad who gave us several options at a very good price. We were concerned about supply, so he called the manufacturer to secure 5 slabs before we even left his office. I gave a small deposit so he could purchase the slabs which was perfect.

With a couple of weeks, we were ready to have the installation completed. I had all my trades lined up and Riaz was very flexible in scheduling the installation. He came to measure and within a few days they were installing. Riaz sent me some great pictures of the veining that I could expect. Admittedly, I was not even thinking about how it would look so glad they were thinking for me.

For the installation, I was even more impressed with Shayan making suggestions that I had not thought of. As I did not hire a contractor, I was doing smaller parts of this reno myself. That included hanging the hood fan which was i going to anchor to the ceiling height slab. Shayan not only pre-drilled my holes using the template, but recommended replacing sections of drywall with plywood to reinforce the backing. He did this on my behalf which I really appreciated.

In the end, a beautiful job at a very good price. I'm happy working with Gem Stones and would use them again. Thanks very much guys.

Approximate cost of services:
$12,700.00
Was this review helpful?
Company Response

Thank you so much for the kind review. It was a pleasure working with you on your new counter-tops and full slab backsplash. The end result is stunning and we hope to see you again soon!

Imad in Toronto
Imad in Toronto
1 review Vaughan, ON
10/10

Quartz Kitchen Countertop

We ordered quartz countertops from Gem Stones and we are happy that we did. Our experience from the start to end was excellent. The store owner provided us with all the information/suggestion/answers and was very knowledgeable and friendly. Two things impressed me most with the finished installed product: Very accurate measurements and cuts, and all patterns were matched at connecting edges. The job was performed on schedule, the installers were very professional and meticulous and made sure that they leave the area clean. We are satisfied with this service and we confidently recommend Gem Stones. -Ansari Family

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Hello Imad,
Thank you for your kind recommendations. We are so glad to hear that you are happy with our work. It was a pleasure working with you and your family on your new counter-tops!

MF
MF
1 review Oakville, ON
10/10

Kitchen and butlers pantry

Excellent service and fabrication. They take a lot of pride in their work. The process was very easy and seamless. The owners came at the end to see the job. Delivery was on time and prompt.

Approximate cost of services:
$9,000.00
Was this review helpful?
RHclient in Vaughan
RHclient in Vaughan
1 review Vaughan, ON
10/10

Center Island Countertop

I purchased a center island countertop in the kitchen from Gem Stone. The people and the service are very nice and professional. The price is very competitive, and yet many options to select. I definitely recommend Gem Stone to others

Approximate cost of services:
$1,240.00
Was this review helpful?
E.M in Vaughan
E.M in Vaughan
1 review , ON
10/10

Kitchen counter tops

Gem Stones installed our new granite countertops as well as a custom desk addition to our kitchen. We have only positive reviews for the whole process, starting with good customer service in the store, unbeatable prices, and a great job. The workers who came to install were professional, friendly, meticulous about the installation and keeping things clean. They also very patiently answered all our questions and did not leave until we did a look through of everything they had installed, cleaned and sealed and gave them the ok! We will definitely use Gem Stones again to do our bathrooms and are confident in recommending their services. -Mr. & Mrs Martinho

Approximate cost of services:
$4,500.00
Was this review helpful?
Doris in Toronto
Doris in Toronto
2 reviews Caledon, ON
2/10

Kitchen renovation

Gemstones has a nice selection of material for backsplash and counter tops. However when it comes to workmanship, there is no pride in their work. I had to call them back to replace some backsplash tiles because there were some tiles that were cracked, chipped and a wall that was incomplete. This should have been noticed by the worker. If they would have checked their work all around, this wouldn't have happened.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Hi Doris,
Thank you for your feedback. We certainly take pride in our workmanship as exemplified in your counter-tops. We had also sent someone to address the issues with your marble back-splash. If you are unhappy with the work please do not hesitate to contact us again. We aren't satisfied until you are.

Ol in Vaughan
Ol in Vaughan
2 reviews Vaughan, ON
10/10

Granite countertops

I Ordered new granite countertops for my kitchen from Gem Stones and very satisfied with both the process and the result. From the very beginning the owners were very friendly, reasonable in price negotiations of the turn key solution for my order. the measuremens were done with the high tec laser equipment. The result - countertops were very well made, installation smooth and highly professional. Although they were interrupted by the power outage the day before installation they communicated this properly and we rescheduled the appointment later the same day. Installers were also very professional, very friendly, cleaned everything. Overall I'm very satisfied with my choice.

Approximate cost of services:
$3,000.00
Was this review helpful?
ali merchant in Richmond hill
ali merchant in Richmond hill
1 review Richmond Hill, ON
10/10

granite counter top

They done an excellent work. The prices were very reasonable. The y were very clean as well they were very professional. They were on time and they were very quick. The time working was one week, when more or less it takes one month. They gave us one year garanty. I will recommended to a friend or a family.

Approximate cost of services:
$3,500.00
Was this review helpful?
sapadut
sapadut
1 review Mississauga, ON
10/10

Granite Countertop

My freind recomended gem stone to replace my garnite counter top and I am not surprised why they recomnded them. Amazing finish and very clean job. The team is very profesional and attention to detail.

If you looking to change your countertop, contact them you won't be disappointed.

Sapan Dutt
416 648 6371

Approximate cost of services:
$3,000.00
Was this review helpful?
WoodbridgeJim
WoodbridgeJim
3 reviews Kleinburg, ON

First Review

10/10

Granite Countertops & Backsplash

This company was fantastic to deal with.

We visited their showroom on Saturday, Feb 20 and after selecting a stone we liked, signed with them. We were walked through the various options for edging (we went with Ogee with a step-out)and even selected a new undermounted sink with them. We were told the turnaround was approx. 2 weeks.
On Monday, Feb 22 (2 days after we signed with them), they came out and did their site measure.
On Monday, March 2 (a week after the site measure), they came out and installed our countertops and took measurements for the backsplash. The following day (March 3rd), they returned and installed the backsplash.

Their turnaround was faster than stated and both Riaz (our salesman) and the installers were a pleasure to deal with. Riaz even came out after the installation was completed to ensure that everything was to our liking.

As for their workmanship...they did a fantastic job of hiding seams and matching the countertop with the backsplash.

I would highly recommend using them and would have no hesitation in refering this company to family and friends.

Approximate cost of services:
$6,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gem Stones Inc

Gem Stones Inc. is an importer, distributor and retailer of tiles and fabricator of counter-tops based out of Concord, Ontario. Sourced from several countries around the world, our flooring and wall tiles meet the highest quality standards while our installation services are the pinnacle of quality workmanship. We offer a ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in Vaughan?